Shipping policy
Shipping Policy – MarketVia360
Shipping Policy
Order Processing
Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, it will be dispatched for delivery.
Shipping Times
Estimated delivery times vary by destination and shipping method selected at checkout. Typical delivery times are displayed during checkout and begin after dispatch, not on the order date.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order value, and selected shipping option.
Order Tracking
Where available, tracking details will be provided by email once your order has been dispatched. Tracking updates may take up to 48 hours to appear.
Delays
Delivery times are estimates and may be affected by factors beyond our control, including customs clearance, carrier delays, or high-demand periods.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
Customs and Duties
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer and are not included in the item price or shipping cost.
Lost or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at info@marketvia360.com so we can assist.